How the Clinic Works

We are passionate about patient-centered health care! Your family will have a lead physician or nurse practitioner who will be your primary caregiver. However, for urgent medical concerns requiring a same-day or next-day appointment, you are welcome to see another doctor or NP. We also have clinical counselors and other healthcare professionals at South Hill.

We are generally open Monday through Friday, 9 a.m. to 5 p.m. We also offer occasional Saturday clinics; the schedule varies. We work hard to offer same-day appointments for urgent health concerns.

Email us or book an appointment online.

We are proud to be a teaching site for Family Medicine residents, Nurse Practitioners, and Midwifery students. Occasionally, you will see a kind and competent learner during your visit. We thank you in advance for allowing them to participate in your care.

South Hill Health Centre emphasizes patient empowerment, education, and choice. We also understand that health is more than the absence of illness and offer workshops in mindfulness, postpartum anxiety & depression, baby care basics, and the Circle of Security Parenting program. You can sign up for these events here.

Services & Policies

Danielle Schroeder Registered Clinical Counsellor, MA, RCC

I have been a registered clinical counsellor since 2008, residing and working on the stolen lands of Musqueam, Squamish, and Tsleil-Waututh peoples. For the first ten years of my career I worked primarily with Callanish Society, a non-profit organization, where I supported individuals and families through trauma, cancer, end of life, and grief.

It was following the birth of my second child in 2018 that I felt called to shift my counselling focus to supporting individuals and couples transitioning to parenthood, and raising families.

In my counselling work I hope to reflect my core values of empathy, curiosity, and a strong commitment to collective healing and community building. As a white cisgender woman and therapist trained in Western Psychology, I recognize the biased and harmful ways that white supremacy, colonialism, and cis-hetero-patriarchy, have influenced my worldview and provided me with unfair privilege and advantage. I recognize the historical and ongoing harms these oppressive systems cause marginalized communities, particularly for BIPOC and LGBTQIA2S. I am committed to unlearning and dismantling these oppressive systems within myself, and in my counselling practice, and will do my part to make counselling a safer space for everyone, especially people who are made marginalized.

I am grateful to work with the interdisciplinary team at South Hill Family Centre. Together, we offer a safe and supportive space for individuals and families seeking ongoing medical and emotional support. I look forward to working with you and learning from one another.

Counseling Supports

Preparing emotionally for childbirth

Adjustment to changing identities of parenthood

Processing birth trauma

Coping with grief after the loss of a pregnancy or baby

Regulating and feeling through difficult emotions

Living with anxiety and depression

Processing past trauma (childhood, systemic, intergenerational)

Supporting couples (in parenting, major life transitions, strengthening communication)

You can email Danielle at: yellaschroeder@gmail.com or to book a counselling session, please visit: danielleschroeder.janeapp.com

*Evening appointments are available

Dr Justine Spencer provides comprehensive prenatal, labour & birth and newborn care at South Hill clinic. She is a member of the Family Practice Maternity Service (FPMS) at BC Women's hospital (www.birthdocs.ca). She is currently on maternity leave until October 2025.

If you are her patient she will take of your maternity care needs, including the care of your newborn baby following the birth. If you are a patient of one of the other doctors or nurse practitioners at South Hill, she is happy to take care of you throughout your pregnancy and birth and your primary care provider will resume care of you and your baby after the birth. Ask you primary provider for a referral to her!

If you are not a patient at South Hill you are welcome to register with FPMS for maternity care at www.birthdocs.ca.

We offer a full review of your health history and current issues, including cancer and chronic disease screening tests, and advice about lifestyle changes and prevention. These visits often include a full physical exam, however, not every patient needs to have a complete physical. Our Medical Services Plan in BC does not fund complete physicals for everyone. The doctor will review this with you at your appointment.

Physicals (for those <50 years of age & not medically indicated) - $175
Drivers license physicals - $200

If you require a prescription refill or referral to a specialist, or if you want to discuss your test results, you need to make an appointment. If you require an emergency prescription refill and can’t make an appointment time, we will provide a short-term refill for a fee of $30. If you have misplaced your prescription and require another copy, we charge $12.50 for a replacement.

Non-urgent test results will not be discussed by phone. The doctors and nurse practitioners are very busy during clinic days and are not available to take phone calls. If you have a non-urgent concern and you cannot come to the clinic, consider calling the nurses' line at 8-1-1.

We offer therapeutic joint injections for select conditions. These require a consultation with a physician before you book.

We can do simple biopsies, removals of certain skin lesions. and mole removals. You need to have a consultation with the doctor before booking this appointment. There are occasionally fees associated with these procedures.

Treatment of skin tags – 3 or less – $90, More than 3 – $30 each
Mole removal for cosmetic reasons – $150 to $250, depending on complexity

Contraceptive implants (brand name Nexplanon) may be inserted and removed at our clinic. Not all providers offer this service but if your provider does not, you can see a different provider at our clinic who does. You will need to have a prescription so you can bring your Nexplanon to your appointment with you.

For more information on Nexplanon:

https://www.optionsforsexualhealth.org/birth-contr...

We offer IUD insertions and have a fairly high volume of these at our clinic. You need to discuss this with a doctor or NP prior to your insertion, and need to have a prescription so you can bring your IUD to your appointment with you.

For more information on IUD’s:

https://www.optionsforsexualhealth.org/birth-contr...

We offer routine pap test screening according to the guidelines set out by the BC Cancer agency.

For more information on pap screening please visit:

http://www.screeningbc.ca/Cervix/default.htm

We offer routine infant checkups and vaccinations up until the 18-month vaccines. We ask that you book your child’s 4-6 year boosters with public health or through the school. We can also do vaccines and boosters for older children, adolescents, and adults, but you should check with us to be sure we have the vaccine that you need.

It is up to each patient/parent to book appointments for routine vaccines. We do not send reminders.

Some vaccines need to be paid for if they are not covered by public health. For travel advice and vaccines, we encourage you to visit your local travel clinic.

For more information, please go to:

http://immunizebc.ca/

We offer same-day booking for urgent issues. Your doctor or NP holds spots every day for urgent concerns. However, if your primary care provider is not available, you are welcome to see another doctor or NP. Please try to book with us before going to a walk-in clinic. We cannot guarantee that we can see you, but we try very hard to take care of you! These are 10-minute appointments, and the doctor will only address the urgent concern.

Doctor’s notes and medical forms are not covered by your medical plan. We charge a fee for these forms. The fee depends on the length and complexity of the form.

Doctor’s note – $20

Short medical form – $75
Long medical form – $75 for the first page; each subsequent page additional $20 each

We are able to see our patients for ICBC related injuries. Please have all the details and information regarding your claim at your first visit. There may be associated fees for some forms.

We are able to provide WorksafeBC related services to our patients. Please have all the details and information regarding your claim at your first visit. There may be associated fees for some forms.

Doctor’s notes and medical forms are not covered by MSP. Please let the receptionist know in advance if you have a form that needs completing.

Doctor’s note – $20
Short medical form – $75
Long medical form – $75 for the first page; each subsequent page additional $20 each
We offer many minor procedures including suturing of lacerations, mole removals, biopsies, IUD insertions, wart treatments and injections. In most cases you will need a consultation with your doctor prior to booking a procedure. Not all procedures are covered by your MSP.
Treatment of skin tags – 3 or less – $90, More than 3 – $30 each
Mole removal for cosmetic reasons – $150 to $250, depending on complexity
Physicals (for those <50 years of age & not medically indicated) - $175
Drivers license physicals - $200

If you want a copy of your health records we will download them onto a USB stick or transfer them electronically to another clinic. The cost is $35 per patient. We strive to be a green office and do not print copies of your records for environmental reasons.

If you do not have valid MSP coverage at the time of your appointment, we charge $75 for a short private pay visit (<20 minutes) and $100 for a longer visit (30 minutes).

We do charge a fee for medical legal reports and forms, unless these are already covered by your insurance or another party. The amount of the fee depends on the length of the form, but these are in line with the Doctors of BC provincial recommendations.