Contact & Hours

South Hill Family Health Centre
200 - 1193 Kingsway,
Vancouver, BC, 
Canada

Phone: 604-428-8878 
Fax: 604-428-8871

Email: southoffice@hush.com

Winter Holiday Hours:

South Hill will remain open as per usual other than:

December 24th, 2024: 9-12 pm

December 25th, 2024: Closed

December 26th, 2024: Closed

December 31st, 2024:  9-12 pm

January 1st, 2025: Closed 

We will operate at reduced capacity from December 23rd to December 31, 2024.

*During this time, urgent appointments will be made available 24 hours in advance. Physicians or nurse practitioners working these days will see any South Hill patient for URGENT ISSUES ONLY,  both in person or via telehealth. These appointments can be booked online only. Please ensure your regular prescriptions or routine care needs are addressed outside these holiday hours.  ****THESE APPOINTMENTS ARE FOR URGENT ISSUES ONLY. 

We will also reduce our administrative staff during the holiday hours to allow our wonderful support team to spend time with their families. All urgent administrative tasks will be completed, but non-urgent requests or communication will be addressed in the new year.

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The phone lines are very, very busy during the day. Please book your appointment online.

You can also email us at southoffice@hush.com or use the form below to avoid the busy phone lines!

Our staff answers the phone between 9 a.m. and 11 a.m. and again between 2 p.m. and 4 p.m. If you get the answering machine during these hours, PLEASE LEAVE A MESSAGE, and you will get a callback. If you do not answer, you will receive a message to call back again. You will not receive multiple callbacks.

***Please note that we do not book urgent appointments over the phone***

If you have an urgent medical concern, please book an appointment online or email us to request an urgent appointment for the same or next day. If your doctor or nurse practitioner is unavailable, this will be booked with another care provider.

***Please note: we do not provide telehealth outside of BC, nor do we call long distant numbers***

If you have a medical emergency, please call 9-1-1 or visit the nearest emergency room.

If you have a question after the clinic is closed that can't wait until tomorrow, you can call the nurses' line at 8-1-1, which is available 24 hours a day.